Keter Australia

<p>If your order appears to be lost in transit or you have not received any updates regarding delivery, please reach out to our customer service team. In instances where an order is lost and there&apos;s no active update on the tracking, we will issue a full refund. This could occur if the item is lost in transit and we do not currently have additional stock. We apologise for any inconvenience and frustration caused, and we appreciate your patience. Should you require further assistance, do not hesitate to contact us.</p>

If your order appears to be lost in transit or you have not received any updates regarding delivery, please reach out to our customer service team. In instances where an order is lost and there's no active update on the tracking, we will issue a full

What should I do if my order is lost in transit or I have not received any delivery updates?

Order

What should I do if a part of my product arrives broken or is the wrong part?

How are items packaged for delivery and how can I track my order?

What should I do if my order is missing parts?

When will my item be delivered?

How do I know the Status of My Order

Why was my Order Cancelled?

Can I order an Out of Stock Product?

How do I get a spare or replacement part?

Is there any preparation needed before I assemble my shed.

What do the Shed Dimension represent?

How do I avail my Warranty?

What do I need to do to maintain and care for my product?

Do I need a permit to build my Shed?

Product

Do you offer refunds or exchanges?

Is  there a Restocking Fee on Returns?

Returns & Refunds

Where can I find a copy of the assembly instructions

What tools are necessary to assemble Keter products?

What should I do if my order is lost in transit or I have not received any delivery updates?Updated a year ago