Keter Australia

<span id="isPasted" style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(41, 20, 46); font-family: &quot;cera pro&quot;, &quot;helvetica neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: transparent; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Sometimes things go wrong, and Keter is here to make them right! Whether you have opened the box and discovered a missing or broken part, or your Keter item needs parts to restore its use, we are eager to assist. The easiest way for you to reach out is via the<span style="color: rgb(41, 20, 46); font-family: &quot;cera pro&quot;, &quot;helvetica neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">&#xA0;<a data-content-page-id="contact-us" data-link-label="Contact Us" data-link-type="page" href="https://www.ketergroup.com.au/pages/contact-usl" style="box-sizing: border-box; margin: 0px; padding: 0px; -webkit-tap-highlight-color: transparent; background-color: rgb(255, 255, 255); color: currentcolor; cursor: pointer; text-overflow: ellipsis; transition: border 200ms cubic-bezier(0.455, 0.03, 0.515, 0.955) 0s, color, background-color; text-decoration: underline; font-family: &quot;cera pro&quot;, &quot;helvetica neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal;" tabindex="0">Contact Us</a><span style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(41, 20, 46); font-family: &quot;cera pro&quot;, &quot;helvetica neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: transparent; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;form. <span style="box-sizing: border-box; margin: 0px; padding: 0px; color: rgb(41, 20, 46); font-family: &quot;cera pro&quot;, &quot;helvetica neue&quot;, Helvetica, Arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 500; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: transparent; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please provide the missing part numbers or images of the parts for faster processing.&#xA0;

Sometimes things go wrong, and Keter is here to make them right! Whether you have opened the box and discovered a missing or broken part, or your Keter item needs parts to restore its use, we are eager to assist. The easiest way for you to reach out

How do I get a spare or replacement part?

Product

What should I do if my order is lost in transit or I have not received any delivery updates?

What should I do if a part of my product arrives broken or is the wrong part?

How are items packaged for delivery and how can I track my order?

What should I do if my order is missing parts?

When will my item be delivered?

How do I know the Status of My Order

Why was my Order Cancelled?

Can I order an Out of Stock Product?

Order

Is there any preparation needed before I assemble my shed.

What do the Shed Dimension represent?

How do I avail my Warranty?

What do I need to do to maintain and care for my product?

Do I need a permit to build my Shed?

Do you offer refunds or exchanges?

Is  there a Restocking Fee on Returns?

Returns & Refunds

Where can I find a copy of the assembly instructions

What tools are necessary to assemble Keter products?

How do I get a spare or replacement part?Updated a year ago